One month in, and it appears Sony has created a community aimed at tearing them apart.
The backlash was immediately visible on Playstation’s own post that had comments with hundreds of times more likes than the post itself, and perhaps most visible to all, a publicly visible and unsuccessful attempt to fight community notes.
Unfortunately for Sony, the backlash was not to be silo’d to the noise of twitter, where conflation with bots is believable, but moved to Youtube, Twtich, Tiktok and more as the influencers and content creators of the industry brought harsh criticism to Sony.
“It’s video game companies in general, looks like they want to move past that pesky little concept of customers and consumers owning what they buy.” – Jeremy Jahns
Jason Schreier of Bloomberg believes Sony is willing to take all of this backlash because the profit to gain is too high. Schreier broke down the financial profit motive for this decision in a recent video:
“Take a… $70 video game, traditional video game, when it’s from a 1st party publisher… the breakdown looks like this: Retail store cut 30% ($21), then there’s a manufacturer’s fee of about $3.50, so that leaves Sony with 45.50.
Jason’s insight is very useful to the community as we attempt to see what Sony is thinking and what their next move is. On one hand, the more educated part of the video game community has come to understand that Sony and others audience is shareholders as opposed to consumers, however the backlash we are witnessing here is of a level we have not seen in a long time. The months ahead will be enlightening to see what power gamers still have.
By J. · May 27, 2026 · Fact-checked by the editorial team
Sources: [Playstation], [Jeremy Jahns], [Jason Schreier]. The AI Summary Spotlight section was AI-generated. For this article, AI tools also assisted with headline brainstorming and feature image. All reporting, editorial judgments, and final copy were written and verified by the author.